Refund Policy

At Daily Dine, we strive to provide exceptional service and deliver high-quality meals to our customers. We understand that circumstances may change, but due to the nature of our business and the perishable nature of our products, we have a strict no-refund policy. Please review our policy carefully.

No Refund Policy

  1. All Sales Are Final:

    • Once an order has been placed and payment has been processed, it is considered final. We do not offer refunds for any orders, including meal subscriptions and one-time purchases.

  2. Perishable Products:

    • Our meals are freshly prepared and perishable, which means they cannot be restocked or resold. Therefore, we cannot accept returns or issue refunds for any reason.

  3. Subscription Plans:

    • All subscription plans are non-refundable. If you wish to cancel your subscription, you must do so before the start of the next billing cycle to avoid being charged for the following period. Cancellations made after a new billing cycle has started will not be refunded.

Modifications and Cancellations

  1. Order Changes:

    • If you need to make changes to your order, please contact us immediately. We will do our best to accommodate changes if the request is made promptly and before the order has been processed. However, we cannot guarantee that changes can be made once the order is in progress.

  2. Subscription Cancellations:

    • You may cancel your subscription at any time. To avoid being charged for the next billing cycle, please ensure you cancel your subscription at least 24 hours before your next scheduled payment date. Instructions for cancelling your subscription can be found in your account settings or by contacting our customer service team.

Delivery Issues

  1. Delivery Errors:

    • If there is an issue with your delivery, such as receiving the wrong order or missing items, please contact us immediately. We will investigate the issue and, if applicable, provide a replacement for the incorrect or missing items.

  2. Delivery Delays:

    • We strive to deliver your meals on time, but unexpected delays can occur. We do not offer refunds for delivery delays caused by factors outside our control, such as weather conditions, traffic, or other unforeseen circumstances.

Customer Satisfaction

  1. Quality Concerns:
    • We take pride in the quality of our meals. If you are not satisfied with the quality of your meal, please contact us within 24 hours of receiving your order. We will address your concerns and work towards a satisfactory resolution.

Contact Us

If you have any questions or concerns about our refund policy or need assistance with an order, please contact our customer service team at:

Daily Dine Email: support@dailydinemeals.com 

We appreciate your understanding and cooperation. Thank you for choosing Daily Dine for your culinary needs.